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I encountered same error with T1198 form online. I quadruple checked my addition and amounts on the forms and tried re-entering zeros in unused boxes. I wasted another 25 minutes (add that to last week's time wasted) trying to troubleshoot errors in Turbotax software and I have already submitted payment. I am very frustrated with the errors and delays this year. I have used Turbotax for over a decade and used to recommend to colleagues and family. I will likely look for an alternative next year.
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The desktop version allows me to enter T1198 in forms method but it will not let me put the year as 2024, only 2023 or before.
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@senna_fan We are aware of the issue. Our development team is working on resolving this issue. We appreciate your patience.
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Same. Have used it for years. I am also trying to do the T1198 form and my numbers "don't add up" in the boxes - but they do on paper. So frustrated.
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But the form has a major glitch. The error is that the numbers "don't add up" - but in reality they do. MANY people with lump-sum payments did NOT receive any interest. Can't get past the Turbo Tax math not mathing in the boxes.
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GLITCH. THEY DO ADD UP.
1 | The breakdown of principal (total of boxes 68520 through 68560) must equal the total principal amount (box 68519). |
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I am trying to enter the information and I am still getting an error due there is no interest payment. When will this be rectified? If not may I get a refund on my purchase and use another program.