We are aware of the issue, and our team is working on a solution. I've linked your account to this investigation so that we can monitor it for you. Our technical team will automatically notify you via email as soon as a fix is available. 

Thank you for being patient while we work on this.

is there any update? it's almost a week and I am unable to open my tax return so that I can print it and mail it to CRA. Please advise next steps

Have you tried clearing your browser cache or using a different browser? Are you located outside of Canada?