Can't print my tax form

17740232202

Every time I try to print, this message appears.

This should not have happened. Don't worry - your data has been saved.

Our TurboTax application has stopped working properly. It rarely happens; we're sorry it happened when you were using it.

Maybe the puppy helps, but you're probably mad and we're already hard at work fixing it.

Please check back again soon. We should resolve this quickly.

You can also contact our support team at https://support.turbotax.intuit.ca/contact/

Thanks for your patience,

The TurboTax Team

TurboTax_Susan

Are you preparing your return from outside of Canada? Are you a non-resident?

17740232202

Both are correct. What’s the difference then?

TurboTax_Susan

We currently have an issue with non-resident returns, which our development team is working to fix ASAP. You'll get an email when the issue is resolved.

batman017

Any update or ETA on this? We are having the same issue.

TurboTax_Susan

@batman017 Are you preparing your return from outside of Canada? Are you a non-resident?

batman017

Yes, we are "deemed residents" since we are on a military posting outside of Canada, but are Canadian citizens. Still having the same issue and cannot save it to print it off, keeps giving the error message.

TurboTaxAniqua

@batman017 I've linked your account to the investigation. They are working to resolve this and will send you an email with an update. We appreciate your patience as we work on this.

Can't print my tax form

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