So one year later, TurboTax has still not addressed this issue.
I Netfiled 3 weeks ago, realized I missed inputing some income, so hit "change a return" with the result that the NEW figure entered shows up in the "old amount" column and thus the change is NIL.
I spent 50 minutes online with technician trying to solve.
Bottom line: Nothing can be done as TurboTax somehow recorded the new amount as an old amount and thinks that amount was netfiled - which it was not.
We concluded that I needed to contract CRA myself to resolve - and not use TurboTax.
TurboTax has an obvious bug but they have still, despite this thread being a year old, have not addressed it leaving thier customers out to hang.
Sigh . . .
