Have you updated your software? Please clear your cache/cookies, sign out of your return and restart your computer. You may also try using a different browser if using Online software.

Thank you for choosing TurboTax.

I am not using the online version. I downloaded the software on my desktop. I have checked for updates and the TurboTax message says that there are no new updates.

Are you getting an error code and what is it?

Thank you

Yes, I finally got a message that there was an update. I updated the version and I was finally able to file.