After you file

I have already explained all this multiple times, both this year (2020) and last year (2019).  I guess I should assume that this will never be corrected by TurboTax. However, on the chat, someone explained the only way to get the single option in the TurboTax basic forms method is to type "ssss" repeatedly.  Great software?????? Who can guess that???? Not at all a good piece of software.