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Additional Residency Amount
Zone A - Additional residency amount shows zero without any possibility to change it. Yes, I selected "I live in a remote area and qualify for the northern residents deduction" checkbox. When I include 365 into the "Number of days that qualify for the additional residency amount" box, I get the error saying "Please enter number of days between 0 and 0."
Yes, I talked to the product specialist on the phone, and they were unable to help.
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Troubleshooting
I think you are missed to enter the Period of residence values, please follow the below instructions to claim the Northern Residents Deduction:
Instructions for TurboTax Online
- Select Find from the menu and enter Northern Residents Deduction.
- From the list of search results, select Northern Residents Deduction, then select Go
- If you are qualify then select the Qualifies button
- Enter the Period of residence with Zone selection(A/B), From and To dates, Place and Prov/Terr. values, then select Continue
- Enter the Northern Residents Deduction - Trips if you want to or keep it blank, then select Continue
- Then you will see the Additional Residence Amount page and have to enter the Number of days that qualify for the additional residence amount and this value should be between 0 to number of days mentioned above(Number of days calculated for the residency amount:), then select continue
For more info, please refer to this Turbotax FAQ link:https://turbotax.intuit.ca/tips/understanding-the-northern-residents-deduction-5478
Thank you for choosing TurboTax.