Tbk1986
Returning Member

Filing Error/Further Support

I called TurboTax support last week because of an error with filing I kept receiving. My case was forwarded to the "care" department or something of that nature and I was told I would get an email with further steps. I have not received anything and wondering how long it should take. All I received was my ticket was closed. No solutions. 

‎March 20, 2023 9:06 AM
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kim-n
Returning Member
Returning Member

Troubleshooting

Hi there, 

I'm very sorry that you are experiencing issues. 

Please message us on social media or contact us by phone for further assistance on this issue.

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

 

Additionally, you can contact our phone support team by visiting https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

 

Please reach out if you have any additional questions, 

Best,

Kim

‎May 1, 2023 11:48 AM
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