Are you a short-haul truck driver? If yes, you need to claim the 50% and make sure that you enter your information in the proper area on the tax software for short-haul drivers and not the long-haul. This could have made a difference. Please review your tax return and verify where you entered the amounts that you were able to claim. 

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No I am not a truck driver. I’m a railway employee and it never gives the option to choose this. It automatically generated the 80% which now put me way in the hole now. Will turbo tax cover any of this?

On TurboTax when you enter your information on the page "Trip Details for Short-haul Truck Drivers and Other Transport Employees" it specifies on the bottom- ** this applies only to claims that railway employees make. Enter your class of service (for example, engineer, maintenance worker, conductor, machine operator, maintenance-of-way employee). It asks you to enter your classification- Can you please verify that everything was entered correctly?  

For the 100% Accurate Calculations Guarantee:

• You double-checked your entries and you believe you entered them correctly.
• If you used a CD/download version of TurboTax, you registered your software and your program is up-to-date.

How do I submit a claim under the TurboTax 100% Accurate, Expert Approved Guarantee?

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