Troubleshooting

I just got mine Netfiled through the desktop app. I can confirm mine worked.
MGMACLEOD
Returning Member

Troubleshooting

still not working for the online version. 

Troubleshooting

I just filed with Netfile (with TurboTax desktop).  I confirm it now works.

Thanks

 

Troubleshooting

Did you get an error message when you tried to File? Did you try to clear your cache and cookies? Can you please let us know the result when you have tried again?

 

Thank you for choosing TurboTax.

Troubleshooting

Great news frahmation!- Thank you for letting us know. 

 

Have a wonderful day.

MGMACLEOD
Returning Member

Troubleshooting

netfile error3.jpg

yes, I have cleared the cache, used multiple browsers.

Troubleshooting

Unfortunately, we can't see the screenshot you sent- you will need to try sending a picture or writing us what error message you are receiving.

MGMACLEOD
Returning Member

Troubleshooting

and i've already used three tries for netfile. until you can fix it i'm not doing it again

MGMACLEOD
Returning Member

Troubleshooting

the error number is blank

Troubleshooting

I understand- do you remember what error code that was given to you? You can view the screenshot you saved.