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Since the recent update, I receive a message on the screen, with an ok button. When I click on the button nothing happens and it won't let me continue with my return.WTF?
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You received an OK button where exactly did you see this?
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I start the program, then open my return, and a box pops up saying “File Conversion- Form T1135 has changed. Please review and re-enter your information on the revised form T1135.” and then there is an Ok button below the message in the box. when i click on it it just beeps and nothing happens, and it wont let me proceed.
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Are you able to update the amounts in the field before you click on Ok? Can you please send us a screenshot?
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No, Im not able to update anything because it wont let me do anything.
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I got it now, thanks. Can you try logging out of TurboTax. Then try opening up again to see if your software is stuck on that page?
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Troubleshooting
I’ve shut down and restarted the desktop Turbotax 2023 program several times and get the same screen after i open my existing tax return.