SerahLi
Returning Member

I purchased TurboTax 2023 but the installation shows 2022 version

I purchased the TurboTax 2023 Standard version from Costco. When I did the installation it shows TurboTax 2022 and ask to choose 1) Install a new language of the Product or 2) Maintain or upgrade an existing language of the Product. Please help.

‎March 19, 2024 7:07 PM
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TurboTaxBrenda
Moderator
Moderator

Troubleshooting

We are aware that some of our CD's had this issue.

 

You can download your TurboTax software using this TurboTax Link.

If you would like a new CD sent to you please let us know.

 

Thank you for choosing TurboTax.

‎March 20, 2024 6:53 AM
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SerahLi
Returning Member

Troubleshooting

Please send me the CD. I have requested it to be sent but have not received it since March 20. Thank you.

‎April 3, 2024 8:37 AM
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TurboTaxBrenda
Moderator
Moderator

Troubleshooting

An email was sent to you.

‎April 3, 2024 9:23 AM
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