Moi7506
New Member

"Not connected to internet"

Been using desktop TurboTax for Mac for close to 20 years. Downloaded 2024 Premier today, installed, tried to activate, and got a message informing me I am not connected to the internet. Tells me to "Try again", Nada.

Others have evidently run into this; I have not. My internet connection is fine. I've reinstalled several times, checked my security settings, nothing is changed or new, still the same message.

 

I am NOT going to fool with DNS settings or Terminal. If that's what it takes to use my $105 "product" this is the end of my relationship with TurboTax. I'll call Customer Support tomorrow, but I'm about at the end of my rope on this.

Troubleshooting

You have reached out to TurboTax Canada. Please reach out to TurboTax US so they can assist you with the download issue.

 

Thanks, TurboTax Canada.