Troubleshooting

I am not using any locked forms 

Troubleshooting

I am stuck with the same error

cabreramelendez
Returning Member

Troubleshooting

It doesn't look like so. I even tried with a foreign income slip, as I was advised calling the support team and it didn't work either 

cabreramelendez
Returning Member

Troubleshooting

@TurboTaxAniqua  It doesn't look like so. I even tried with a foreign income slip, as I was advised calling the support team and it didn't work either 

Troubleshooting

I had the same issue last night, today I was on the phone with support, they couldn’t help me and adviced me to paper file instead or wait until they find a solution (who knows when). 

User86
New Member

Troubleshooting

 

Does anyone know how to indicate the income before enter Canada in zero as it says in the #95005 instructions?

Troubleshooting

@User86 There is an immigration or emigration date on the return but no entry on line 52920 or 52930 for Canadian sourced non-resident income. Enter “1” on the line if the amount is zero or negative.

Troubleshooting

There is no line 52920 or 52930 

Troubleshooting

@Samer Harrouk We suggest you to contact our Product support team. They have access to tools we don't have here in Community, like screenshare, and investigate this issue for you. 

Troubleshooting

Your support team doesn't have an answer to this issue either. I had a call today where I screenshared and there was no solution. So you guys have experience with this issue maybe from last year?