Thanks for replying. I got a refund of my payment and submitted my copy return instead, after calling Turbo Tax who confirmed that what I had been told yesterday was not accurate.
March 18th and still no return can be filed because "This wasn't expected, but we're working on fixing it"
of the 3 I completed. Hours of work and I am disappointed with not getting the CD to really own this! First year to use online and it feels a waste of time. So disappointed.
I suggest people who have this problem be allowed to download the desktop version. I'm happy to pay the difference. Logging on everyday and fail to complete the income tax is frustrating. Please forward this message to someone who can make decision instead of telling me your people is working on it.
This is apparently still an issue. I have been getting this error for the past week, tried clearing browser cache, changing browser types, using the app, etc all to no avail.
It is really frustrating you keep saying this and nothing is being fixed
It has been a week for me now. I also saw to make a copy delete the first and retry and I did that, it used 2 more of my 8 opportunities to file and still I get the same message. When is it going to be fixed or what can I do about it?
