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@TrevorW87 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.
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I have been waiting over two weeks to file my taxes due to this issue and I’m sure others have been waiting longer. Had I known the ongoing issue was going to take weeks and still be unresolved I would have mailed my taxes in. Is there an ETA for a fix. If it is over two weeks for a resolution then I might as well mail in. Very disappointed as I bought this software to aid in my tax filing and provide the fastest possible return.
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@TrevorW87 Try removing the amount in box 17 if you have lived in QC but worked in another province.
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As previously mentioned, box 17 is empty. It seems like we are going in circles here. Box 10= province of employment states ON, Box 16/16A has values as CPP contributions were made, and box 17/17A is empty as Ontario employer doesn’t make QPP contributions. Please provide a helpful update as soon as possible. Thank You
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@TrevorW87 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.
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Did any of you try filing with Wealthsimple? . I was unable to file with Turbo tax or Wealthsimple at first but WS support corrected the error I was getting and I was then able to file to the CRA 2 weeks ago . The error I had still hasn't been fixed by Turbotax.
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I'm also experiencing the same issue as described above. Could you provide an estimated timeline for a fix? I'd like to file my taxes as soon as possible.
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@MorganRae Try removing the amount in box 17 if you lived in QC but worked in another province.
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I have no amounts listed in 17 or 17A. I have an amount listed in box 16 and another in 16A. Ive been doing this for literally 15 years.
The issue is TURBOTAX.