Troubleshooting

I get right to the end still. Hit the net file button. It says you didn’t review yet and hit the review button back to the same this wasn’t expected screen. If it doesn’t work soon I’m going to do it all over again on another program. I’m not buying this one again. 

Troubleshooting

I get right to the end still. Hit the net file button. It says you didn’t review yet and hit the review button back to the same this wasn’t expected screen. If it doesn’t work soon I’m going to do it all over again on another program. 

Troubleshooting

So I had 2 jammed up. Copied them both and filed them that way but lost 2 returns from my account to file 

Troubleshooting

@chatty1 We are aware of this issue and our team is working for a resolution. We appreciate your patience.

 

Troubleshooting

I have the same problem - I can't even open my return (I was almost finished and ready to file).  Error screenshot below (title of error page is "Oops! Something unexpected happened.")

Troubleshooting

Screenshot 2025-03-14 at 3.08.33 PM.png

Troubleshooting

You are right. The puppy helped. 

Troubleshooting

I’m glad the puppy helped you, but my taxes still can’t be filed :(

Troubleshooting

If you don’t mind losing one of your returns hit the copy button under your return then review and file. I did it to 3 of mine and for some reason it works 😡. So I lost half of my 8 return and had to pay for more. 

Troubleshooting

Thanks, but I tried copying it, and the copy has the exact same problem - I can’t even open it to review it!