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Unable to receive call from a tax expert
I'm currently out of the country with no access to Canadian number. I have paid for the full premier service. I have completed uploading my docs but I'm stuck on the tax expert matching since the form doesn't accept international numbers. Can I initiate the call to the expert? Or is there another way to get contacted? Skype, Teams, GoogleVideo? It's very disappointing that after you pay you get this experience.
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March 9, 2025
8:27 AM
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Troubleshooting
Unfortunately, You do need a Canadian/ North American number to get in contact with a Tax Expert. Also note, Tax Expert services are not available for Non-Residents.
If you have already paid and have not used the services, you can you can submit an online Refund Request.
Thanks for choosing TurboTax.
March 10, 2025
4:02 PM