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As I was ready to net file I was prompted first to see if I disposed of property that was owned less than 365 days and after reviewing that I went to net file it and received the prompt " This was unexpected, but we are working on fixing it".
This issue has been ongoing for a while now. It is unacceptable for the fix to take this long. Please get this issue fixed promptly. I have used Turrbo tax for the past few years, but this experience will make look at other tax programs for future years.
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@tmcdonald We are aware of this issue and our team is working for a resolution. We appreciate your patience.
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I am getting the same message and it has been over 1 month. I have used Turbotax for years using a cd. This is the first time filing from your online site. I am very discouraged.
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@ceptoronto We are aware of this issue and our development team is working for a resolution. We appreciate your patience.
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I too received this message when trying to Netfile many different times. I see that you guys are unable to fix this. Please provide an ETA on when this will be fixed, or provide a refund of the Software. Thank you.
P.S. I tried clearing cache, tried on two different computers, and tried two different browsers. The problem is you! Shame on you keeping people hanging saying it's their internet connection or settings.
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@Lenny1234 We are aware of this issue and our development team is working for a resolution. We appreciate your patience.
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@Lenny1234 All the locked forms will be unlocked and ready by the 20th of March, 2025, and you will be able to print/save/Netfile. We appreciate your patience.
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I tried to perform the Review to Netfile and I get the same message. Nothing has changed. Please investigate and provide ETA.
"This wasn't expected, but we're working on fixing it" (for 3 weeks)
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Turbotax stated the issue would be fixed March 20, 2025. I have been trying all day to file my taxes and the same error messages appear. PLEASE GIVE DEFINITIVE DATE WHEN THE ERRORS/FORMS WILL BE FIXED!!