Troubleshooting

I have no idea if mine upgraded properly or not ...here is my Version and Build

Turbotax Canada Premier 2024
Version 00.01.62        Build:  6007 068G25

Can anyone confirm that this is the latest and greatest build? 

leop
Level 3

Troubleshooting

I don't understand why update seems to work for some and not for others. I'm one of the others

Troubleshooting

I can't update either.

Troubleshooting

When I opened Turbo Tax it didn't automatically give an update so I went into Help/ Check for Updates and was then able to update.

Troubleshooting

Mine opens with a message that there is an update.  I start the update but it starts for a few seconds then ends without opening the new version.

Troubleshooting

I can't even open Turbotax.  When it asks if I want to get the available update there is no option to say "no" (the "no" button is faded out and cannot be used) to go straight into Turbotax.

Troubleshooting

But did the "fix" work for you?

Troubleshooting

I uninstalled and downloaded again (the download is the updated version). It still doesn't fix the line 68140 needing to display the sum of line 21 of all T3s. We have a net capital gains loss, and 68140 displays 0.

 

THIS UPDATE DOES NOT FIX WHAT IS BROKEN

 

Troubleshooting

I did the same thing...did a complete reinstall...and T936 still does not populate.   The fix is NOT in. 

Troubleshooting

The update does not work.   I called TurboTax and was sent a link to reinstall.  Once that was installed, the capital gains split was correct.  I netfiled without error.  I also refiled my spouses return as it was sent earlier with no capital gains since the splitting was not working.  All is good for me now.