Form T936, Chart A, Line 68140, error code #95365 - Desktop Version

Line 68140 in Form T936, Chart A should automatically include the sum of all lines 21 in T3 slips. It's not working. I called Turbotax customer support twice yesterday and today. The staff I discussed this with had no idea, made excuses, said that it's a problem with CRA, etc. No resolution so far.

Hope someone will see this and fix it, it's an error in the desktop version. CRA rejected my tax return. 

Troubleshooting

I am in the same stop.  Turbotax needs to be prodded to fix this.

Troubleshooting

Yes, I have the same issue. 

Troubleshooting

Same Problem here, up dated Turbotax today, still does not work (Error Code #95365)

Christine62
Returning Member

Troubleshooting

I have the same issue.  Wondering if you claimed less than 100% on the T3 slip.  This may be the reason for the error code popping up as you may be claiming a lessor amount that's on the T3 slip.

Troubleshooting

That was a good suggestion because on my T3 form it had my spouse at 0%, but I hadn't marked it in the form as 100% for myself.  Unfortunately doing that still not not fix the Netfile error.  

Troubleshooting

I'm having the same problem (CRA code #95365) with an empty line 68140 with capital gains not being entered.

 

Anxiously awaiting a fix from Intuit!

Troubleshooting

We are aware of this issue and working with the CRA on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

TCTC1
New Member

Troubleshooting

What do you do in meantime while waiting for fix to error code 95365????  

lils63
New Member

Troubleshooting

Is there an expected timeline on fix for this ?