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I am trying to netfile my taxes and get message "This wasn't expected, but we're working on fixing it"
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Troubleshooting
Apparently they are working on it but not sure how long it will take to resolve. I think people have been having this issue for a week or so already.
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Troubleshooting
@Dawne57 We are aware of this issue and our development team is working for a resolution. We appreciate your patience.
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Troubleshooting
I was finally successful. I went back in and received the same message again, but this time I created a “copy” of the return and then went in and filed the copy. It worked
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Troubleshooting
@Bao1958 We are aware of this issue and our development team is working for a resolution. We appreciate your patience.
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Troubleshooting
Is it possible for me to exchange for the desktop version and I will pay for the price difference? Thanks
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Troubleshooting
@Bao1958 can submit an online Refund Request ( subject to approval)and purchase a correct version directly from TurboTax website.