Thanks for replying.  I got a refund of my payment and submitted my copy return instead, after calling Turbo Tax who confirmed that what I had been told yesterday was not accurate.

@gizmo1959 Thanks for letting us know. We are anticipating an update by the end of the day today to get this issue fixed. 

March 18th and still no return can be filed because "This wasn't expected, but we're working on fixing it"

of the 3 I completed. Hours of work and I am disappointed with not getting the CD to really own this! First year to use online and it feels a waste of time. So disappointed.

@tlboothpeterson We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.

F

I suggest people who have this problem be allowed to download the desktop version. I'm happy to pay the difference. Logging on everyday and fail to complete the income tax is frustrating. Please forward this message to someone who can make decision instead of telling me your people is working on it.

We can understand your frustration. We are aware of this issue and our development team is working for a resolution. We appreciate your patience.