Troubleshooting

@Leonard02 We can understand your frustration. We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

Troubleshooting

Hello, Any update on this error?  Is there a ETA when this will be fixed?

Troubleshooting

It has been fixed for me. I had to completely start over. I could not use the copy option that was suggested to me over the phone and I have been given vouchers to replace the four wasted returns. 

Jimmyz
New Member

Troubleshooting

Same thing just happened to me while the software was reviewing the return before I send it.   These messages on the chat board are weeks old.  How can you not of fixed this issue yet. 

 

How do I get a refund for this product and I’ll use a different company? 

Berbyq276
New Member

Troubleshooting

Ask for Phone help and someone will call you back. They sorted out my problem and I was able to Netfile. (I think its something that I did wrong.))

Troubleshooting

@veebee1234 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

felix9611
New Member

Troubleshooting

I am got the exact same problem today. And already paid to put file my taxes and gone at the very last screen show this error message and wont move forward last mile

let me so frustrating......

Troubleshooting

@felix9611 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

pgehling1
New Member

Troubleshooting

I am submitting two returns, with two returns having been used and continue to get this error.  Would like to get this resolved so i can submit my taxes.

Troubleshooting

Are you seeing this error in the Review section or just as you go to file?

 

Thank you for choosing TurboTax.