Troubleshooting

@DCH75 Well said and spot on!

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@Willphil66 I totally agree with you.

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Still no fix today, but my hired monkey is happily clicking the Check for Updates button once an hour because I give him a banana for every check he does.

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Okay, I think I understand why the product has bugs this year and why they can’t give an ETA for a fix. Just saw

saw this news story from last July: 

Intuit to close Edmonton office as global tech firm cuts 1,800 jobs across operations

https://www.cbc.ca/news/canada/edmonton/intuit-to-close-edmonton-office-as-global-tech-firm-cuts-1-8...

Troubleshooting

I can take a picture of the boxes, been using this product since 2004 when it was quick tax. This will be my last year.

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I’m with you @unhappy_camper . Any company that closes a Canadian office and lays off lots of good, honest, hardworking Canadians no longer deserves my business. My 30 year relationship with this company ends this year.

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This does not work on my return either for error 95365.  When can we expect an update to the program.

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Same Issue here the totals of Box 21 on T3 entry is not transferring to line 68140 on T936.   TuboTax Please fix.

Troubleshooting

Does not seem to be CRA problem .  I can clearly see that 68140 is not populated although there is a total for box 21 on T3 entry form.  

 

Can you please fix?  This is last day to file.  What do we do to work around this???

cm79
Level 1

Troubleshooting

I requested a refund from TurboTax since I can't file my taxes. If I don't get the refund, I'll be filing a chargeback since I didn't get the product advertised to me (a working tax filing software). It is unreasonable that there is no warning when you have T3 forms that you won't be able to file and TurboTax still takes your payment. On top of that, they allow you to waste limited netfile attempts knowing that it won't work.

 

If there was at least an ETA maybe I would wait. Used TurboTax for 5 years, won't be using it this year or ever again. Plenty of other options.