leop
Level 3

Troubleshooting

I  was told by Turbo Tax tonight that it is a CRA issue and to contact CRA with the error code 95365. I think it's related to the capital gains inclusion rate potentially being changed from June 25 and subsequent. In any case I want it fixed. Otherwise can't netfile return.

Troubleshooting

Sorry no, it is a software problem.  line # 68140 does not populate with totals of box 21 on T3s.  

Troubleshooting

@Buchd1 100% agree. The software is the problem. Can’t blame CRA for the software not being able to split T3 amounts by the percentage we enter in the spousal split box. This is 30 year old (at least) functionally that is now broken.

Troubleshooting

Agreed

 

Can add me to a list of users stuck now for this same problem.

 

Hopefully they get it fixed since i'm seeing this reported at least 10 days back

Troubleshooting

Hello, any update on when this will be fixed?

 

Troubleshooting

Lets go Turbotax, it’s the end of March and we need theses errors fixed now!

paper filing is not the answer. 

Troubleshooting

We are aware of this issue, and working with the CRA on a resolution.


We appreciate your patience.

leop
Level 3

Troubleshooting

The sooner the better. This really needs to be a priority of TurboTax!!

Troubleshooting

There are still no updates to the desktop version as of this morning (March 31). I think I have broken the Check for Updates button. Oh, well, I'll just reattach it with duct tape, like the rest of the software.

Troubleshooting

This is a software glitch as line 68140 is not equaling the total of capital gains reported on T3's - it reports less than the total by an odd amount.  It would be appreciated if TurboTax would reply to this chat and let us know if they are at least working on it and acknowledge the issue!  Seems Turbotax is full of glitches this year.