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How do you get added to the notification list for when it’s fixed?
when I talked to help desk on Friday, with nothing resolved, it received a notification my ticket was closed.
ive seen people posting about this in community fb groups.
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Troubleshooting
I have worked out a work around that I think has been mentioned before
1) The % split of the TT- T3 Box 21 of the T3 summary does not carry into the individual spouses Total Capital Gains Schedule 3 Line 17599 and 17600.
2) When you add the amounts into the Box 52 and Box 53 of the TT- T3 summary the amount will not pick up the % split and applies 100%. That is why it appeared to double up as it was not picking up Box 21 at all in the first attempt.
3) If you split all the amounts from the T3 and thus submit two T3's one for each spouse it will work and the error appears to be cleared. NOTE: Box 21 must equal Box 52 plus Box 53. and those boxes populate CG schedule 3 Line 17599 and 17600.
I hope this helps
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Troubleshooting
That didn't work These are the messages I am getting
The amount of foreign capital gains included in box 52 plus the amount from boxes 54 and 56 can't be more than the total capital gains in box 52 additionally the amount of foreign capital gains included in box 53plud the amounts from boxes 55 and 57 can't be more than the total capital gains in box53.
The sum of capital gains before june 25 in box 52 plus capital gains after in box 53 must equal capital gains in box 21.
how do I fix these
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Troubleshooting
i think the best way if for Turbotax to fix the problem! it has been too frustrating.
Why we spent the $ and the job's not done properly!!!
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Troubleshooting
I did not have any Foreign CG to input so that may be why it seems to work.
The issue is there are allot of people wasting allot of time trying to work around the Turbo Tax problem.
We realize the issues root cause was a Gov't/CRA issue but come on get it fixed!
I for one do not want to have the work around become an issue that causes a CRA review and waste more of my time to support why I submitted as 2 separate T3's.
Get it done!!
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Troubleshooting
If you are using TurboTax Desktop, updates were available this morning. Please make sure to update your software and verify if the amounts report properly from T3s/T5s including spouse, if it's a joint return and if you split some of them with the spouse. Amounts should report in T936.
We tested it this morning and it's working.
Thank you for choosing TurboTax.
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Troubleshooting
@rgrabo65 We released new updates this morning, so please make sure your software is up to date. It should be resolved now. Thank you for your patience.