CRA number 8OO.959.828I was removed by TruboTax when my last email was posted.  Maybe this posting will get through.

@DougM22 If you are using TurboTax Desktop, updates were available last week. Please make sure to update your software and try again.

Let us know if you still experiencing this issue.

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I tried again for file my taxes and again I am getting the error that box 52 and box 53 needs to add up to box 21, which it is, but TT keeps giving me the error code to correct it.  I have tried so many times, and read through the different threads here for solutions, but the error still occurs.  I need to file my taxes and the fact that this has been happening for a long while and TT has not fixed the problem.  

when will this finally be fixed?  And if it doesn’t get fixed, how can I get my money refunded?  I am unwilling to ‘fudge’ the numbers, as TT has suggested in some of the feeds, as I don’t want CRA coming to me with an audit because I did not report the correct numbers.  This is a huge issue as all info submitted to CRA must be accurate.

when will this get fixed???

You may be using the wrong 52 & 53 box. Use the second 52/53 labeled "Total Capital Gains". This fixed the error warning and I was able to file.

how do I know which box 52/box 53 is the correct one to fill in?  There are 2 lines for box 52 and box 53, but it doesn’t differentiate what each are.  

example:

Before jun 25, 2024.                  After jun 24, 2024

52_______.                                   53________
52_______.                                   53________

This is how it shows on my TT program, nothing saying what the first lines are for and what the second lines are for.  I entered my numbers on the top set, is this wrong?  

Try the bottom one. That's the one that worked for me

On the desktop version of TurboTax, it shows the top line is for foreign capital gains, and the bottom for total or CDN capital gains.  The last I heard, the problem should be fixed by the next update on April 8th.  Fingers crossed its fixed for real this time. 

Thanks for the info, BergA.  Did you have to round the numbers to whole numbers, without the cents?  Or did you enter the amounts in dollars and cents as indicated on the T3?

No rounding. I entered the amounts as on the T3 which added exactly to the amount in box 21

I netfiled a few weeks ago by putting the total amount of Box 21  into Box 53. But make sure you also put that same amount in Box 21. It will not calculate it 2 times. Use the first Box 53, Total Capital gains and make sure it is the same amount as Box 21. For 2024, it would have made a difference to differentiate the capital gains when they were earned (On or before June 24), but the Federal government dropped the way they were supposed to treat the Capital Gain in January/February 2025. So it doesn't matter anymore as the capital gains will be calculated in the same way as before. 

Hope it works for you...