akh9
Returning Member

2024 turbotax not updating

Can't open the desktop app today April 3rd. It starts, asks me to update, I click yes, and then it just closes down and won't do the update or let me skip the update and just open the program to work?

Troubleshooting

You can uninstall the software and reinstall it by using this link to have a current/updated version: https://turbotax.intuit.ca/tax/software/desktop

 

Thanks for choosing TurboTax.

Troubleshooting

TurboTaxAquino - 

Can you please run your updated software against an example where the person has a net loss and the split capital gains from the T3 are being applied.

T936 is NOT bringing the information over.   Schedule 3 is being updated but not T936

Troubleshooting

April 3 0921 hours - I have the same issue. 

 

Start Turbotax 2024, it says an update is ready, appears to download that and Turbotax 2024 never opens. 

Tried run as administrator, same outcome the application never starts.

Turbotax 2023 starts no problem.  

 

This is quite annoying.

Troubleshooting

Uninstalling

Rebooting

Reinstalling

Start Program

Turbotax now runs.  

 

Please explain why several of us got this issue.

Troubleshooting

Quand pourrons nous avoir bonne une mise à jour et pouvoir ouvrir Turbo Impôt ?

Troubleshooting

I am having the same issue. I can't get it to work at all. Why are so many people having this problem? 

LoisB
New Member

Troubleshooting

Think I figured it out 🙂

Go to your Settings/ Apps and unstall from there.  Then reboot your computer.  Go to the link provided by the Admin and reinstall from there.  It worked fine after that

 

Troubleshooting

That did not work either!

Troubleshooting

That did not work either