Troubleshooting

Desktop Standard - was able to netfile today however

 

have standard on computer.   Downloaded new installer for standard, tried re-install however the reinstall option resulted in some corrupt resource files. 

 

So what worked

  • downloaded the lastest installer again 
  • When asked to reinstall or remove - selected remove
  • restarted computer
  • Launched installer and re-installed from scratch
    • verified that lines 12700, 68140 and 17400 all made sense 
    • Netfile was successful 

Troubleshooting

But it is the Turbotax software that is NOT copying the value from the T3 over to the T936.

If the fields on the T936 are not being populated properly, how is this a CRA issue?

Troubleshooting

This is ridiculous.  If you have capital loss, the capital gain dividend from box 21 on the T3 still not getting on line 68140 in the T936.  How long do we have to wait for them to fix this now.

Troubleshooting

Simple answer is we have to wait too long.

Intuit better provide refunds for this.  

I likely submitted an incorrect return before netfile wouldn't accept my wife's return.  Now I will have the CRA all over me for the mistakes in my own return.

This is a complete pain the ass to deal with.   INTUIT - we need answers and a refund, or we'll never buy this app again.   Check out my past returns...i've been using this for 20 yrs (Quicktax prior).

Troubleshooting

It's time for a meme:

MaximumRefund.png

Mathieu381
Returning Member

Troubleshooting

I have a t5008 with capital loss. If I put it.. line 68140 on t936 changes to 0 which cause the CRA error.

 

annoying.

 

Troubleshooting


@Mathieu381 wrote:

I have a t5008 with capital loss. If I put it.. line 68140 on t936 changes to 0 which cause the CRA error.

 

annoying.

 


I had some T5008 slips but they all had capital gains. Capital losses seem to be the main trigger left for #95365 now that spousal splitting appears to have been fixed. 

Mathieu381
Returning Member

Troubleshooting

Yes. T5008 Capital losses is the trigger. I confirm.

 

I'll fill my taxes with Wealtsimple, it works now, they solved the issue.

 

Last time with TurboTax for me. 

Troubleshooting

uninstalled, reinstalled, redo from start still the same.

What a joke, what a junk.

Troubleshooting

Yes, they still don't fix the issue when you have a capital losses