Raffles1
New Member

Troubleshooting

thanks - I'm bookmarking these posts since it took a very long time to find some help.

Troubleshooting

i had that issue this morning when an update arrived , kept dying during update .  I tried many times .

finally i rebooted my PC and then it was ok  .  I wrote this in another post re line 68140 no getting populated for T3 info( error code #95365 )

Troubleshooting

@pliverock Thank you for the update. We appreciate your patience.

annesabo
New Member

Troubleshooting

After a recent update, all of my 2024 tax returns that were completed and the returns that were started and in progress were erased/not pulling into the program.  All it gives me is last year (2023) to pull in for 2024.  I am officially done with TurboTax..... and that is a sad statement - I've used them exclusively for over 15 years...

Troubleshooting

@annesabo Please uninstall TurboTax 2024 and reinstall using this link: TurboTax TY2024.