Troubleshooting

I tried the update...which doesn't seem to work as it doesn't launch when completed.

I went in and the numbers still do not populate in T936.

Troubleshooting

Problem is not fixed. T3 amounts still not being transferred to form t936. Reinstalled software which didn’t fix problem

LHC53
New Member

Troubleshooting

I have updated the software and the issue STILL exists. Please fix the problem ASAP as I am pulling my hair out and I don't have much left to pull.

Troubleshooting

Total incompetence from a useless company.

Troubleshooting

No. Still not working.

Troubleshooting

I can't get the program to load after it wants to update

Troubleshooting


@ES2222 wrote:

I can't get the program to load after it wants to update


Yup, lots of people, including me experienced that this morning. The workaround that worked for me and most others was to uninstall the current version and then download and install the latest version from here: 

https://turbotax.intuit.ca/tax/software/download

 

For more details about that workaround, check out some of my posts from earlier today.

Troubleshooting

@rgrabo65 The update issue should be fixed now; please try to update the software again.

Troubleshooting

i updated - not working!

uninstalled and installed - NOT WORKING!!

I don't remember how many times i have redone the T3 entries.  This is VERY FRUSTATING.

Can Turbotax please fix the problem!!!!

Troubleshooting

With all due respect, my T3 still has errors.

At what point will turbo tax refund the cost of the software so I can re-enter all the data & move on to a competitor that doesn't have issues?

 

I swear that it took less time to do a tax return back in the days when I entered everything by hand & multiplied the values without a calculator than it does trying to do all the fixes on your broken software.  I really don't understand how this can be that hard to reprogram.