roslamug
New Member

How can I convert my turbo tax on line vers. into desk top vers?

I bought turbo tax prog as I do every year. I always use the desk top version. Am not aware that what I installed was the online ver.How can I make it as a desk top ver?
‎April 12, 2025 7:45 AM
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TurboTaxAniqua
Moderator
Moderator

Troubleshooting

From where did you buy the product? Did you buy it directly from Intuit online, or is it a retail purchase? 

 

To be clear, you can only install the desktop version of TurboTax; you cannot install TurboTax Online.

 

If you have purchased a wrong product for TurboTax, you can submit an online Refund Request and purchase a correct version directly from TurboTax website.

 

Thank you for choosing TurboTax.

‎April 13, 2025 9:27 AM
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