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Troubleshooting
I entered CPP amount on T4 Box 16,
but T1 shows Line 30800 = $0 and
Line 44800 = CPP amount as I entered T4 Box 16.
Can I fix it manually, and mail it to CRA? or wait until software update.
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This seems like the same issue I am struggling with. I am holding out for an update otherwise you cannot NETFILE if you manually override it.
I am surprised there are not a lot of other people complaining of the same thing. There must be some corner condition that is triggering this for a select few?
If this is not resolved soon I will have to use UFile instead!
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I already filed using Netfile on last Friday, and I realize yesterday that was wrong.
I'm thinking manually over ride 30800 and 44800 and mail it.
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Troubleshooting
If you are using TurboTax Desktop, updates were available this morning. Please make sure to update your software. The CPP/QPP overpayment issue should be fixed.
If you are still experiencing the issue, make sure you have pensionable earnings (box 26) on your T4.
Thank you for choosing TurboTax.
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Troubleshooting
I have my pensionable earnings same as employment income but I am still getting the overpayment. How do I take this out?
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I have everything correctly recorded. AB for box 10. Pensionable earnings same as employment income, etc. It's still recording overpayment and I don't know how to take this out.
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Troubleshooting
I am using turbo tax online, how do I update this as I've deleted T4 and put back in and still getting cpp overpayment.
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I think there may be a difference with TurboTax this year.
I have never previously entered Box 26 before, usually leaving it 0.00. I think TurboTax now needs that amount to calculate the CPP remittance properly. In previous years I believe this wasn't the case.
In many cases Box 26 and Box 14 are the same. I entered the same amount in each and the overpayment issue is resolved.
It would be good to get more confirmation from TurboTax about this situation.
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@Optisoft1 You are right! The amount of pensionable earnings - box 26 - is required.
If box 26 on your T4 has zero ($0) in it, you don't have to do any changes, just enter zero ($0) as required. If box 26 is blank, enter the amount from your box 14 (up to a max of $73,200).
Thank you for choosing TurboTax.