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Recent update to turbotax - now locked out
Just did an update to turbotax (desktop edition) and it no longer recognizes that activation code previously used (successfully) on this computer. How do I get it to recognize the computer again please?
thanks
Susie
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Troubleshooting
I have a similar issue, in that having re-installed the program (downloaded TurboTax Premier 2024), I now get the message: "All available activations for that code have been used.Error code: 603" and the program won't run!
Can someone provide some guidance, please!
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Troubleshooting
I called the support line ([phone number removed]) and told the AI that I needed to speak to a person. I was connected within about five minutes, and about 10 minutes after that, I had a new code. I'm now back up and running.
Apparently, this is a daily problem for them.
The support rep was very helpful, and that makes all the difference.