Matt251
New Member

Re: Your taxable dividend does not equal your actual amount of eligible dividends multiply by 138% plus your actual amount of ordinary dividends multiply by 115% or you have a taxable dividend but no dividend tax credit.

I’m getting this error: “Your taxable dividend does not equal your actual amount of eligible dividends multiplied by 138% plus your actual amount of ordinary dividends multiplied by 115%” when trying to Netfile QC. This is related to my RL-15, I’ve entered all the information manually per my RL-15 slips. How can I fix this?

Troubleshooting

Check all your Releve with dividends in them; you will need to remove all amounts in red with F2. 

Select Forms Mode;
- Go to all slips applicable in your file;
- For any numbers in red, you must override (F2) and put "zero" or the correct number;
- Validate if all numbers are blue;
- Check if new numbers affect your return; if not, save it

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