Line 47600 - Problem in direct input

I have problem on line 47600 (T1 General)

 

My product is TurboTax Home & Business 2024 desktop version.

The software is up to date.

 

I tried to direct input my paid tax amount by instalments, I cannot input my amount.

It didn't display any amount at all, even I press my number keys.

 

Please resolve this problem ASAP.

 

Thanks.

Troubleshooting

I am able to find that there is some corruption of the program and affect the form interface.

 

I download the TurboTax program from the website again and re-install it.

 

After the re-installation, the T1 General form behave normally.

View solution in original post

Troubleshooting

The same thing just happened to me, with the 2025 tax year. Unfortunately reinstalling did not solve the problem for me. I'll keep looking for a solution.

Troubleshooting

The solution is to reduce the entry field text size. (View -> Zoom -> Zoom Out)

It's an weird and old bug, the solution to which was noted here:

https://turbotax.community.intuit.ca/community/troubleshooting/discussion/[product key removed]em-on...