Have you tried a different browser or cleared your cookies and cache? If not, try it. After you've completed these steps, start a new return. If the problem persists, we advise you to contact our product support team.

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/

After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

They are open Monday through Friday, 9 a.m. to 6 p.m. EST.

Thank you for choosing TurboTax.