denisemolinaro
Returning Member

technical issue

What help support can I get if a technical issue  . 

Please call  [removed] 

 

denisemolinaro
Returning Member

Troubleshooting

Turbotax asking to upgrade from Deluxe to Self employed - window is  blocked  ; do not wish to upgrade not necessary ;  cannot continue filing  - 

denisemolinaro
Returning Member

Troubleshooting

May I please get some support here  ;  issue already raised with on-line support  ;  72 hours later not reply yet  - thank you 

 

Troubleshooting

@denisemolinaro Are you self-employed? Or do you have any income reported on these slips? 

  • T4 slip: box 81, 82, or 83
  • T4A slip: box 20 or 48
  • T4A slip: box 28, and you selected Yes to the question Does the income declared in Box 028 consist of fees collected for services you provided? in TurboTax Online
  • T3 slip: box 24 (foreign business income)

At what point does it prompt you to upgrade?