m-angell
New Member

Where do I enter my activation code before starting my return?

 

Troubleshooting

If you have bought TurboTax Online, please go to TurboTax  to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? . Please note that you can only use the code once in one account. Using the code again will give an error message.

If you have bought TurboTax Desktop, you will be asked for the license code when you install the software. Please see this TurboTax FAQ for more information on the license code: Where's my TurboTax licence code? .You can download the current version of TurboTax Desktop edition here: Download TurboTax® for Windows PC | TurboTax® Canada. You can download older versions of TurboTax Desktop edition here: Where can I get the Desktop edition of TurboTax?.

 

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