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bnjm
New Member

Can I retrieve and save on my computer my tt20 backup file from my 2020 online tax return now that I'm using the cd/download software for my 2021 return?

I bought the CD version instead of using the online version like usual, big mistake. This is completely broken: importing a previous return? you need a file extension that the online version doesnt provide -- how are  they are not compatible?!

 

I cant import my previous files yet this is 80% of the reason I continue using turbotax.

 

Im returning this to costco with a hard complaint at being misled by marketing: eg "With the TurboTax import program, your users can instantly import tax related data into TurboTax".

 

This has very much lowered my impression of Inuit, a shady company that lies to sell it product.

 

Pouya
New Member

Can I retrieve and save on my computer my tt20 backup file from my 2020 online tax return now that I'm using the cd/download software for my 2021 return?

This is unacceptable and a step backward from a product perspective. It would be important to understand when this is planed as part of the product roadmap, especially given it is already a feature in the US version.