Can I use the key from standard version for online version?

[tyfbyfby]

Hi,

I purchased standard version from costco, but it requires win 11, I only have PC with win 10 at home.

I am wondering if the software doesn't work on win 10, can I use the same key for online version?

Thank you

[TurboTaxAniqua · Accepted solution]

TurboTax Canada Desktop version can be installed on Windows 10, but we recommend using Windows 11.

You cannot use the same license code to switch to the DIY/online version. 

If the product does not work or activates within 60 days of purchase, you may request a refund and purchase the DIY/Online version if necessary.

How do I get a refund for a TurboTax product?

Thank you for choosing TurboTax.

[tyfbyfby]

Thanks a lot for letting me know!

[TurboTaxAniqua]

You're welcome!