Cannot submit tax declaration

[Goooks]

Hello Folks,

I was able to sucsessfully submit my tax declaration, but I cannot do it for my wife (she had 0 income).

Federal + Quebec

Federal -> I want to submit using mail and NETFILE -> grey out

Quebec -> I want to submit QuebecNetFile is grey out, but to print and mail cannot select it.

Could you please advise how I can resolve it?

[Goooks]

[TurboTaxAniqua]

Please verify that none of the forms you are using are locked: TurboTax FAQ: Why does TurboTax say my forms are locked or haven't been finalized? 

If you are not using any locked forms, we suggest you to contact our Product support team. They have access to tools we don't have here in Community, like screenshare to investigate this issue for you.  

Thank you for choosing TurboTax.    

[Goooks]

Thank you for your reply.

How to check if the form used (in my return) and locked?