Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Hello! I still have not received the amount into my account. Can you please help me to follow up? Also, cannot login into CRA account, need line 15000 - nothing matches

I need someone to contact me via email. I have been trying to reach your support for weeks now
1 Reply

Hello! I still have not received the amount into my account. Can you please help me to follow up? Also, cannot login into CRA account, need line 15000 - nothing matches

When you NETFILE your tax return, you receive a NETFILE confirmation number which means that your tax return has been accepted by the CRA for processing. If you haven't received a confirmation number, please make sure that you've submitted your tax return.

How do I NETFILE my tax return in TurboTax Online?

In TurboTax CD/Download, how do I submit my return to the CRA using NETFILE?

 

If you've filed your tax return, you can check the status of your tax refund by calling the CRA at 1-800-959-8281.