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gallard
Returning Member

Help with TurboTax 2015

I bought a copy of 2015's TurboTax but it refuses to accept my NETFILE request and it says 

The Canada Revenue Agency was unable to process your return. The transmission contains invalid or missing data: Tax YearIf you require assistance, please call the Canada Revenue Agency's Individual income tax and trust enquiries line at [phone number removed].

 

I also tried uploading the NETFILE and I still got the same error. How can I fix this? And also can I get a refund?

1 Reply

Help with TurboTax 2015

This is not a TurboTax issue, CRA restricts the availability of NETFILE for tax returns before 2016. Certain types of tax returns can’t be sent to the Canada Revenue Agency (CRA) electronically.

 

Find more details on CRA restriction: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/netfile-overview/...

 

You will also find the mailing address for your return: https://www.canada.ca/en/revenue-agency/corporate/contact-information/where-mail-your-paper-t1-retur...

 

Hoping this was helpful.