I bought the Online version by mistake but did not realize it until it's installed. How can I change it to the download version?

[Metoo2]

did you manage to get a refund and buy the download version? I have the same problem . it is fraust

[TurboTaxVeronique]

@Metoo2 If you bought the wrong version, you can get a refund and then buy the one you need.

If you bought TurboTax from a 3rd party retailer (ex: Costco, Staples, Walmart), please use this form to get a refund. Make sure to add a clear photo/scan of your receipt showing the name of the store, the date, the product you bought and price you paid.

Thank you for choosing TurboTax