I cant type the licence code in on the download version of 2023, I tried using the arrows keys as suggested, its not working....any other suggestions please

[jacquelineschlac]

I also tried uninstalling and reinstalling 3 times, nothing is working, this is frustrating. Tried calling the toll free number and they were of no help either.

[TurboTaxBrenda]

Do you see where to enter the license code?