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I do not want automatic turbo tax download, how do I cancel this process?

 
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I do not want automatic turbo tax download, how do I cancel this process?

I believe you are referring to the TurboTax Advantage program where you automatically are charged for software each tax year.

To cancel your subscription, simply remove all products in your TurboTax Advantage account:

  1. Sign in to TurboTax Advantage.
  2. Select TurboTax Advantage on the right side of your screen.
    • If you only see Sign up now, your subscription is already canceled or you're in the wrong account. Use our Account Recovery tool to get a list of all your TurboTax accounts, then sign in under the right account.
  3. Select Remove product under each product listed
  4. Once all products have been removed, you'll see the Sign up now button. This means your subscription has been canceled.

If this does not help, then use this screen to request that your subscription be cancelled.  Or just call the helpdesk.