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I received an installation key code as I bought the product online. Previous years I had Microsoft now have a MAC, how do I download?

 
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I received an installation key code as I bought the product online. Previous years I had Microsoft now have a MAC, how do I download?

Unfortunately, we do not have a download version for MAC.  But you can use the online version - here is the link to start doing your taxes online, choose the product that suits your needs and start: https://turbotax.intuit.ca/personal-tax-software/online-tax-software.jsp  

Please note: the online version is one return at a time, you pay at the end of each return.

Furthermore, you purchased the downloaded version, please contact our care team to assist you with a refund, instructions below:

I want to talk to someone. How do I phone you?

https://turbotax.community.intuit.ca/replies/3152013


View solution in original post

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Highlighted
Moderator

I received an installation key code as I bought the product online. Previous years I had Microsoft now have a MAC, how do I download?

Unfortunately, we do not have a download version for MAC.  But you can use the online version - here is the link to start doing your taxes online, choose the product that suits your needs and start: https://turbotax.intuit.ca/personal-tax-software/online-tax-software.jsp  

Please note: the online version is one return at a time, you pay at the end of each return.

Furthermore, you purchased the downloaded version, please contact our care team to assist you with a refund, instructions below:

I want to talk to someone. How do I phone you?

https://turbotax.community.intuit.ca/replies/3152013


View solution in original post

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