Installed TT 2024 Canada on my PC, we are Canadians. My wife is an american and must file US income tax. I have been doing this for years.
But ever since you changed the name, way back, from QuickTax to TurboTax it’s always been a nightmare to load both programs on the same PC. “TT Installer” requires you to uninstall the installed version because, surprise, they are both called TurboTax.
I need to have TT-Canada operational to look up info necessary to complete the TT-US filing for 2024.
I did speak with TT Support after long hold, lengthy conversation with Rep, who was very nice and was elevating it to tier 2 support, when we were disconnected.
Know, I KNOW this IS possible, because I have BOTH Canada & US TurboTax 2022 & 2023 up and running on my Windows 10 PC.
I just can never remember all hoops you have to jump through to do this. I only do it once a year and I’m not getting any younger.
Really would appreciate help, Thanks
You can have both TurboTax US version and a Canadian version on the same computer. We know that you were not able to connect to Tier2 when you called.
We suggest you to contact our Product support team again so they can screenshare, troubleshoot and fix the issue for you.
Thank you for choosing TurboTax.
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